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Additional Learning Support

This article explains how to tell us about any additional learning support needs you have

As part of our commitment to providing inclusive and supportive learning environments, we aim to ensure that all apprentices receive the appropriate support throughout their training and assessment.

Here’s a clear guide on how to complete your Aptem application if you have a disability or learning difficulty, and how to upload supporting documents:

 

Declaring a Disability or Learning Difficulty in Aptem if you are in the Onboarding stage of your Apprenticeship:

  1. Log in to Aptem using your learner credentials.
  2. Navigate to the Enrolment or Onboarding section of your Learning Plan.
  3. Look for a section titled “Additional Learning Support” or “Learner Support Needs”.
  4. Select the appropriate options to declare your disability or learning difficulty.
  5. Provide a brief description of your condition and any support you may require during your apprenticeship.

 

Declaring a Disability or Learning Difficulty if you have already started your apprenticeship:

If you have already started your apprenticeship programme and wish to notify us of your disability or learning difficulty, please contact us support@skillsedge.co.uk.

To help us assess your eligibility for additional support and funding, we kindly request evidence of any disability, learning difficulty, or health condition that may impact your learning or assessment experience. Please upload this to Aptem

What You Need to Provide

Please submit one or more of the following documents:

  • A formal diagnosis or report from a medical professional or educational psychologist
  • An Education, Health and Care Plan (EHCP)
  • A Statement of Special Educational Needs (SEN)
  • A letter from your school, college, or university outlining support previously provided
  • Any other relevant documentation that confirms your support needs

Uploading Supporting Documents to Aptem

To upload evidence (e.g., medical reports, EHCPs, or educational assessments):

  1. Go to the Documents section from the left-hand menu.
  2. Click “+ Add Document” at the top-right of the screen.
  3. In the Upload Document window:
    • Use Select File or drag and drop your file.
    • Add a description (e.g., “EHCP – Learning Support Evidence”).
    • Choose whether the document should be visible to your tutor.
  4. Supported file types include:
    .pdf, .doc, .docx, .jpg, .png, .xls, .ppt, .zip, .mp3, .mp4, and more
  5. Ensure your file is under 1 GB in size.
  6. If the document is intended as evidence for your Learning Plan, upload it directly to the relevant section of the Learning Plan rather than just the Documents area


Confidentiality

All information provided will be treated in strict confidence and used solely for the purpose of assessing support needs and funding eligibility.

If you have any questions or require assistance in obtaining documentation, please don’t hesitate to contact us at support@skillsedge.co.uk